The Hyderabad Electricity Supply Company (HESCO) has taken significant steps to enhance its consumer services through a range of online facilities with the help of the HESCO helpline 2023. HESCO is aligning its operations with the demands of the modern digital era. This guide will explore the accessibility of the HESCO Helpline 2023, a crucial resource for resolving different electricity-related issues.
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HESCO Contact Information
For emergencies and complaints, HESCO consumers have multiple contact options:
HESCO UAN (Universal Access Number)
To report problems or seek assistance, consumers can promptly connect with HESCO through the UAN: (+92)22-9260161, 03372192753, ensuring rapid support.
Email Correspondence
HESCO also provides email addresses (E-mail: dmprhescohyd@gmail.com) where consumers can address their queries or concerns for a quick response.
FAQs (Frequently Asked Questions)
Q1: How to resolve Low Voltage Issues in the Area?
Ans- For low voltage problems, consumers should contact the Sub-Divisional Officer (SDO), Executive Engineer (XEN), or Superintending Engineer (SE) responsible for their area. These officials will investigate the matter and, if necessary, forward it to HESCO Headquarters for necessary action.
Q2: Can you extend the Electricity Load for Commercial Purposes?
Ans-HESCO facilitates the extension of electricity load for commercial purposes through a straightforward process. To increase the electricity load, consumers need to deposit the difference in security between their sanctioned and applied load. Additionally, they must cover the costs of materials required for load extension. Subsidies or benefits received during the initial capital connection must also be repaid.
Q3: Can you Change Billing Details for New Property Owners?
Ans-If HESCO bills are issued in the name of the previous property owner, changing the billing details is parallel to obtaining a new connection. This ensures accurate billing details reflecting the current property owner and prevents any confusion or disputes.
Q4: Is the new HESCO Meter Running Faster?
Ans- The perception of a new HESCO electricity meter running faster is usually due to its accurate functioning. Over time, older meters may become slower or less accurate due to wear and tear or internal issues. The increased speed of a new meter typically indicates its efficiency and accuracy.
Q5: Can you remove Dangerous Wires and Poles near Doorways?
Ans- To address safety hazards posed by poles and electricity wires near doorways. Consumers must contact the Executive Engineer Operations of their area. They will create a chart detailing the estimated cost of relocating the poles and wires, with this cost being the responsibility of the applicant.
Conclusion about HESCO Helpline 2023
HESCO is dedicated to providing efficient and reliable electricity services by offering accessible channels for addressing concerns. By leveraging the HESCO Helpline 2023 and following the prescribed procedures, consumers can ensure a seamless and hassle-free experience with their electricity supply.